Village Concepts' purpose is to enhance and maximize the value of our client’s real estate investments while providing exceptional housing for our residents.
Our key personnel are specialists with decades of diversified experience in senior and multi-family housing, including marketing, development, operations, construction, finance and compliance. Each of Village Concepts' employees is dedicated to providing superior customer service.
This is emphasized by the fact that Village Concepts-managed properties maintain some of the highest overall occupancy rates in the senior housing industry. Village Concepts clients receive turnkey management assistance, from rent-up through stabilization. We also deliver a variety of specialized services through long-term operations.
Our Services Include:
- Marketing and market feasibility
- Design and development consulting
- Operations and resident services
- Accounting, financial services and reporting
- Human resources and payroll
- Lender regulatory agreement compliance
Village Concepts operates on a simple but significant motto “Be of Service”. It is our foundation and backbone. We believe that when this principle is used with all decisions, internally and externally, we create a culture and atmosphere that surpasses general expectations.
Successfully marketing a housing community for seniors takes experience and expertise. Whether you’re in the planning stages of a new development or have a project that is not meeting your occupancy goals, Village Concepts’ marketing staff has the experience you need to maximize your occupancy. Our marketing department has proven expertise in all aspects of the marketing process, from planning and budgeting to closing the sale. Our staff has leased thousands of senior apartments in urban and suburban markets.
We can help you avoid common pitfalls that will impact your project’s operating performance. Village Concepts has been involved in many developments at the pre-development stage. We’ll assist your architect with the creation of a comfortable, inviting environment for your residents while ensuring your staff will have a building specifically designed to operate at a profit. We can also analyze your market feasibility study to insure your building will achieve your targeted occupancy rates before you begin construction. Finally, we can provide assistance in the financing process by creating operating proformas that work.
Along with a complete package of monthly, quarterly, annual reports and budgets, Village Concepts accounting services include such valuable extras as vendor and banking relationship management and telecommunication coordination, property tax appeals, property insurance procurement, along with cash management and optimizing return for reserve accounts as mandated by ownership. Our state-of-the-art accounting software boasts a web-based interface and centralized database. Our reports are available within days after the close of the month electronically or in printed form. Our flexible system works with nearly all accounting packages and data can be converted to roll up into larger financial reports if clients desire. Our reporting tools allow our on-site staff and property management teams to retrieve reports and data on a “real time” basis as soon as the information is input. More timely and accurate reporting allows for better information for decision making and, ultimately, better performance of the managed assets.
If you operate a building where compliance with governmental regulations is a necessity, we have a track record working with Low Income Housing Tax Credit (LIHTC), monitoring agencies and HUD. We carefully review and qualify each new resident in accordance with regulations as applicable. Compliance is a key area in which we can assure developers and owners of affordable properties that only qualified individuals become residents. Our compliance department meticulously examines the financial qualifications of every applicant and conducts and annual review of all tenants. Our department also monitors the ever-changing regulatory environment and is responsible for reporting to state agencies overseeing the I.R.S. Section 42 tax credit compliance program, investors, owners, and others as appropriate to each development.
Efficiently operating your property on a daily basis is our specialty. Village Concepts’ operations team has decades of experience in managing senior housing communities. Our goal is to provide superior customer service within a framework of fiscal control. We bring a wealth of knowledge to your staff. Working with the building’s management team we can institute new and more efficient ways of managing your property and allows you to maximize return on your investment.